ISO 12812-1:2017 defines the general framework of mobile financial services (payment and banking services involving a mobile device), with a focus on:
a) a set of definitions commonly agreed by the international financial industry;
b) the opportunities offered by mobile devices for the development of such services;
c) the promotion of an environment that reduces or minimizes obstacles for mobile financial service providers who wish to provide a sustainable and reliable service to a wide range of customers (persons and businesses), while ensuring that customers' interests are protected;
d) the different types of mobile financial services accessed through a mobile device including mobile proximate payments, mobile remote payments and mobile banking, which are detailed in other parts of ISO 12812;
e) the mobile financial services supporting technologies;
f) the stakeholders involved in the mobile payment ecosystems.
ISO 12812-1:2017 includes the following informative annexes:
- an overview of other standardization initiatives in mobile financial services (Annex A);
- a description of possible mobile payment business models (Annex B);
- a description of typical payment instruments which may be used (Annex C).