International Standard
ISO/TS 8000-65:2020
Data quality — Part 65: Data quality management: Process measurement questionnaire
Reference number
ISO/TS 8000-65:2020
Edition 1
2020-06
International Standard
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ISO/TS 8000-65:2020
73835
Published (Edition 1, 2020)
This standard was last reviewed and confirmed in 2023. Therefore this version remains current.

ISO/TS 8000-65:2020

ISO/TS 8000-65:2020
73835
Format
Language
CHF 151
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Abstract

This document specifies a questionnaire to audit the performance of the processes specified by the process reference model in ISO 8000‑61.

NOTE 1 This questionnaire is applicable to all types of business process, technology, information system, data and data processing. This questionnaire can be used as part of a continuous improvement process.

The following are within the scope of this document:

— guiding principles for generating questions from the process outcomes specified by ISO 8000‑61;

— one or more questions for each outcome of every process in ISO 8000‑61;

— a measurement method based on a simple indicator and measurement scale for each question;

— guidance on how to present the results generated by the questionnaire.

NOTE 2 The questions and corresponding indicators in this document conform to the requirements of ISO 8000‑63.

The following is outside the scope of this document:

— defining how the questions relate to models of organizational process maturity.

NOTE 3 Such models define an overall scale by which to understand the degree to which an organization is performing effectively and efficiently.

EXAMPLE ISO 8000‑62 and ISO 8000‑64 [1]specify how to use maturity models with ISO 8000‑61.

[1] Under preparation.

General information

  •  : Published
     : 2020-06
    : International Standard confirmed [90.93]
  •  : 1
     : 33
  • ISO/TC 184/SC 4
    25.040.40 
  • RSS updates

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